Write to VSF
Email info@victoriassmilefoundation.com with the subject “Complaint” and describe what happened, when and who was involved.
Complaints & concerns
Tell us when something is not right.
Concerns help VSF identify problems, respond responsibly and improve the way work is delivered.
Initial acknowledgement
The concern should be acknowledged and directed to a person who is not the subject of the complaint wherever possible.
Review and response
VSF will review the available information, protect confidentiality appropriately and explain the outcome or next step.
Ready to contact us?